12 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1 |
Great experience! Friendly and knowledgeable staff. My advisor Shayna was excellent! So cheerful, patient, and met all my expectations. I definitly recommend Kelowna Toyota!
Business Reply March 13, 2019
Thanks for your review, Tara!
This was my 2nd time dealing with Kelowna Toyota, and more specifically Chris D. He was extremely helpful and was able to answer any questions I had promptly and professionally. He helped me create the exact truck I wanted without any complications and I would highly recommend his services to anyone considering a Toyota or any other vehicle Kelowna Toyota has in stock. I will be going back.
Business Reply March 13, 2019
Thanks for the review Deven!
Business Reply March 13, 2019
Thanks for the review Deven!
I was charged nearly double the amount of labor hours as I was originally quoted. No phone calls had been made to me to confirm they were going to charge more. It was also supposed to take two days, but I received the vehicle after 5 days with little and poor explanation. I also was denied a loaner vehicle to use throughout this time. This service department caused me a great inconvenience from what was originally expected. I would never return or recommend them to anyone.
Business Reply March 13, 2019
Hi Eric, we're sorry to hear about your experience and the time to respond to this review. We're under a new management team and wanted to follow-up on any issues. You can always call us at (250) 491-2475. Regards, Kelowna Toyota.
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.